Social Media Management Workshop | |
"It is now more critical than ever that small businesses make effective, rational decisions. Effective and rational use of the internet is no exception."This is a high level executive workshop that leads you through the maze of todays new media alternatives and brings you safely home to what your business is all about, the best way to serve your customers. | |
Courses in this category:
This course will take you on a high level tour of the Internet and Mobile application landscape. What is out there? Who is using what? What are the current trends? Mastery of technology will be discussed so you will understand just how deeply you nee... |
This module will help you utilize a traditional business exercise known as SWOT to determine the most effective use of your time and money in acheiving your business objectives. Examining from the inside out you will assess your business Strengths an... |
Having gone through the external and internal assessment exercise (SWOT) and creatined a strategic plan for implementing your selected technology and services, it is now time to put you plan into action. This module will help you assess whether you s... |
This course starts with the question, "Where have all my customers gone?" to explore the shift in commerce from in-store retail to on-line. You will be challenged to define your customer's profile and identify "where" they "hang out" and how they sho... |
Is there anyone home in your customer service department? What channels do you listen on when addressing custom service issues? Do you force your customers to use antiquated means of contacting you for service? This course will help you assess your n... |
One of the best ways to bolster against your internal weaknesses is to focus on being efficient and lowering overhead and fixed costs. This course will help you explore the technology options available and how to determine if they will work for your ... |
Now that you have invested in the new world order how do you protect your investment? Just how much of your business is on-line or virtual? How do you protect that part of your business? This course will walk you through doing a "Risk Inventory" to d... |




